When you encounter an issue, we may ask for the crash log which is stored automatically on your iPhone or iPad.
- Open Settings
- Go to Privacy
- Scroll down to find Analytics
- Go to Analytics Data
- Our logs will be start with either Matchbox, or LetsTuneup. Look for either of these two names, and when you find one that matches your device's date and time, open it
- At the top right corner, you'll see a share button. Share it via email to jude [at] letstuneup [dot] co
As soon as we've received the crash log, we'll being our investigation, and get back to you shortly!